The time I need to prepare an order for shipping varies. For details, see individual items.
I'll do my best to meet these shipping estimates, but can't guarantee them. Actual delivery time will depend on the shipping method you choose.
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
But please contact me if you have any problems with your order.
The glaze is a thicker, wipe on stain that gives the piece a more aged look. It is not a clear coat protectant. It transforms the original color to a darker version with a brownish tint.
We want you all to know that your satisfaction is our number one priority. We could not enjoy what we do if our customers were not happy with their product. We want our customers to be satisfied with their purchase!
Cancellations, Exchanges and returns are not accepted due to the nature of our products being made to order. Supplies are purchased and time and work are put into the piece(s) from the moment the order is placed. However, if there is a problem with what you ordered or how your order was placed please contact us so that we can resolve the issue.
Please notify us within 3 days if your product arrives damaged, so that we can resolve the issue.
While we hope that this is never the case, sometimes it is. We insure every package that is mailed so that if there is an issue we are able to file a claim to replace the damaged item. We will require the following should this issue arise:
* picture of the damaged item
* pictures of the box and ALL packaging material the item was shipped in.
* pictures of the shipping label on the box
It is highly recommended that you DO NOT throw away your box or any packaging materials inside the box until the claim has been reviewed by the carrier.
All items are made to order, so please allow plenty of time for shipping. Typically the turn time is 3-4 weeks. This could vary slightly depending on current volume, check the shop announcements or feel free to message me to see where we are with turn times. If you need an order rushed, please contact me prior to purchase, to ensure this is available. Depending on the item, a rush fee may be imposed.
A Dash of Daisy reserves the right to use the shipping option of our choice including changing carriers to fit our needs. Once the label is generated the pick up time by the carrier may vary 1-5 days. These are pre-scheduled pick ups.
Absolutely!! Send your thoughts and ideas and we will see what we can come up with. We love making new things!
The items pictured have already been sold, however all photographs provide an excellent portrayal of what will be manufactured for you upon your order. Every piece of wood is different and slight diversity is to be expected. The wood grain, knots, and the color of the stained wood captured in the photos might also vary. Our items are made from wood, therefore there may be knots or other occurrences from nature, including texture that varies with each piece.
Also Keep in mind that each of our items are are hand made by just my husband and I so each piece is custom. Our goal is to ensure that every item is made with the utmost care and attention to detail. We aren't happy unless you are!